Moulton & Hardin OneSource Client Newsletter         Vol. 3 - SEPTEMBER 2025

📘WOTC 101: What Employers Need to Know

The Work Opportunity Tax Credit

The WOTC is a federal tax credit that rewards businesses for hiring individuals from groups that face barriers to employment. WOTC helps employers save money while creating meaningful job opportunities.

To qualify, employers must apply for and receive certification confirming the new hire is part of a targeted group. Once approved, taxable businesses can claim the credit against income taxes, while tax-exempt organizations apply it to payroll taxes.

Who Qualifies?

The credit is designed to encourage businesses to hire from certain targeted groups. These include individuals who may face barriers to employment, such as:

• TANF (Temporary Assistance for Needy Families) recipients (Qualified IV-A)

• Veterans

• Ex-felons

• Designated community residents

• Vocational rehabilitation referrals

• Summer youth employees

• SNAP (food stamp) recipients

• SSI recipients

• Long-term TANF recipients

• Individuals experiencing long-term unemployment

Why It Matters for Employers

• Save on taxes with valuable credits

• Expand your workforce by tapping into overlooked talent pools

• Make an impact by supporting individuals facing employment challenges

To continue reading to see how WOTC Credits can benefit your business, click the button below to access the full article. 

M&H is a Full-Service

Benefits Broker

Smarter Benefits. Simpler HR.

With more than a century of combined expertise in employee benefits and insurance, Moulton & Hardin delivers insight and guidance at every step.
As a full-service brokerage, we put your experience first—designing, implementing, communicating, and managing benefit programs tailored to your company’s goals.

🚧 The Challenge: Benefits vs. Payroll

Managing employee benefits apart from payroll can feel like a juggling act:

• Multiple platforms

• Overlapping deadlines

• Complicated compliance requirements

The result? Frustration, wasted time, and costly errors.

✅ The Solution: One Platform. Zero Headaches.

When M&H is your broker of record, payroll and benefits finally live in one place.

One streamlined interface keeps employee data, enrollments, summaries, and waivers organized and easy to access.

Why Choose M&H?

By choosing M&H, you bring the benefits side of your business into the same system you already use for payroll and timekeeping.

Here’s what you gain:

• OneSource Integration – Elections, enrollments, life events, COBRA coverage—all in one system

• Streamlined Operations – No duplication, just efficiency

• Cost Savings – Smarter processes that save time and money

• Enhanced Compliance – Stronger protection from risks

• Clear Communication – Consistent and accurate employee information

• Concierge Support – We help your employees directly, even with difficult claims

Our Promise

At Moulton & Hardin, we combine top-tier service with leading-edge technology to simplify your HR experience.

Let us review your current benefits program and show you how our solution can save costs, reduce complexity, and elevate your employees’ experience.

Want to learn more about M&H Benefits?

Reach out to Paul Hardin at phardin@mh1s.com

M&H Employee Spotlight — David Hardin

Founding Partner, CEO

We had the privilege of sitting down with one of our owners, David Hardin, whose career in employee benefits has always been about more than business—it’s about people.

“You have to care about people in this industry, or else you’re no good.” 

Humble Beginnings

Born and raised in East Point, Georgia, David describes his childhood as “straight out of a Norman Rockwell painting”—complete with a paper route and small-town charm.

When he started in insurance at Walden & Kirkland, times weren't always easy. David laughs now thinking back to those days:

        “We’d have hot dogs on Monday, and then hot dog gravy on Tuesday.”

One day, when his wife was pregnant with baby Paul, David received a call from his Uncle about a salary position and he was sold – they packed their belongings and moved south to Albany, Georgia, where they have lived ever since.

Building a Legacy

What started as a job quickly became a lifelong calling. In 1980, David founded Hardin & Company. Eight years later, he joined forces with John Moulton and Buddy Lane, forming Moulton, Lane, & Hardin. When Buddy moved on to a career in medicine, the firm became Moulton & Hardin, the name it proudly carries today. In the early 2000s, David welcomed his son, Paul, into the business as a co-owner—handed him a phonebook and said, “Here’s your prospect list!”

People First

If you ask David what makes the work meaningful, it isn’t the decades of growth or the big milestones—it’s the people. He lights up when talking about his long-time employees, his clients, some who’ve been with him for over 30 years, and the joy of working side by side with family.

Family at the Center

David and his wife, Elaine, recently celebrated 54 years of marriage, and he still calls her his best friend. Together they’ve raised two children and now enjoy seven grandchildren. David still loves retelling the story of how he first met Elaine: he had a date with her roommate, but quickly realized his heart was with her.

A Lasting Legacy

Spending time with David is like stepping into one of his stories—part history, part humor, and all heart. His legacy isn’t just about business milestones—it’s about relationships, kindness, and integrity. His story is a reminder that when you put people first, success always follows. 

Tips & Tricks

Resetting Passwords

A password forgotten? Let's be real -- we've all been there. As administrators, you have a few different options to assist your employees when they've forgotten their password.

Method #1: Forgot Password Link

Remind your employee that they can simply click the "Forgot your password?" link below the Login button. This will prompt the employee to enter their username

Then, the employee will then enter in their answer to either a security question or enter their social to verify their identity:

Once they click "Change Password", they'll receive a password reset email to complete the process. The email will contain a temporary password, and then after they've logged in successfully, they will be prompted to create a new, unique password of their choosing.

Method #2: Manager Reset

Admins & Managers with the appropriate security permissions can access the Password Reset screen to set the employee's password back to the company default password.

This feature can be found by searching "Password" in the search bar and selecting "Password Reset", or by following this path in the menu:

HR > Employee Maintenance > Password Reset

Simply select the employee by clicking the browse button in the "Employees" field, and then click the Reset Password button in the top right corner of the screen. Once the employee logs in with the default password, they will be prompted to create a new password.

Method #3: Manual Change by Admin

Admins and Managers with edit capabilities to the employee profile can manually change the employee's password directly on their profile by typing in a password in the blank password field on their profile, which is located in the Account Information section.

Once you enter in a new password, be sure to check "User Must Change Password at Next Logon" so that the system prompts the employee to create their own password. If they love the password you create for them, you can leave the box unchecked.

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What is Michael Jackson's favorite drink?

Tea-hee